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cxurl's Commitment: Your privacy is our top priority. This Privacy Policy explains how we handle your information with care and respect.
Cxurl (https://cxurl.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. To provide our services, we collect certain personal information. This Privacy Policy explains how that information is collected, used, stored, and kept secure.
By accessing or registering on the cxurl platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions applies jointly.
We believe transparency is the foundation of trust. That's why we've written this in plain, straightforward language — no legal jargon — so you can truly understand what happens to your information.
Cxurl collects two types of data: information you provide directly, and information collected automatically based on how you use the platform.
| Data Type |
What's Included |
How It's Collected |
| Identity Information |
Full name, date of birth, national ID number |
Registration Form / KYC |
| Contact Information |
Email address, phone number, and physical address |
Registration Form |
| Financial Information |
Payment methods, transaction history |
Payment Gateway |
| Technical Information |
IP address, browser, and device information |
Automatically |
| Usage Information |
Gaming history, betting patterns, login times |
System Logs |
| Cookie Information |
Preferences, session data, and tracking information |
Cookies / Local Storage |
📌 Please Note: We never store your password in plain text. Passwords are always protected using industry-grade hashing, and no member of our staff can view them.
Cxurl uses your data only for specific, legitimate purposes — each one aimed at improving the quality of your experience:
- Account Management: To confirm your registration, secure your login, and resolve any account-related issues.
- Identity Verification (KYC): To meet legal requirements for the prevention of money laundering and fraud.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To respond promptly to your questions, complaints, and requests.
- Promotions & Bonuses: To send you relevant offers based on your preferences (you can opt out at any time).
- Security Assurance: To detect suspicious activity and keep the platform secure.
- Legal Compliance: To meet regulatory and compliance requirements.
- Service Improvement: To improve the platform experience through anonymous analytics.
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You're in Control: To stop receiving marketing communications, click the "Unsubscribe" link at the bottom of any email or notify our support team. This will not affect your account or access to our services.
Cxurl uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: Used to remember your language preferences and settings.
- Analytics Cookies: Anonymous usage statistics are collected to understand which parts of the site are most visited.
- Marketing Cookies: Used to show you relevant ads based on your preferences. You can disable these through your browser settings.
🍪 Cookie Controls: You can delete or block cookies through your browser settings. However, doing so may affect some features of the site.
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Data Sharing & Disclosure
Cxurl does not sell your personal information. However, limited data may be shared with trusted third parties in specific circumstances:
- Payment Processors: Only the minimum necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Identity Verification Services: With approved verification agencies for the KYC process.
- Legal Authorities: When required by court order, government directive, or legal obligation.
- Technology Partners: Cloud hosting and security service providers — all operating under strict confidentiality agreements.
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What We Never Do: Selling your data to advertising companies, sharing it for marketing purposes without your consent, or disclosing it to any unauthorized party.
Cxurl does not retain your information longer than necessary. Retention periods vary by data type:
- Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
- Transaction History: Up to 7 years, in accordance with financial regulatory requirements.
- KYC Documents: Up to 5 years after account closure.
- Customer Support Records: 3 years after your last interaction.
- Cookies & Browsing Data: Typically between 30 days and 1 year.
Once the retention period ends, your data is securely deleted or fully anonymized.
As a cxurl member, you have the following rights over your own data. To exercise any of these rights, please contact our support team:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your data under certain circumstances (unless we are legally required to retain it).
- Right to Restrict Processing: You can request that we stop using your data for specific purposes.
- Data Portability: You can request a download of your data in a standard, portable format.
- Right to Object: You can object to marketing communications or profiling.
⏱️ Response Timeframe: cxurl will respond to any data-related request within a maximum of 30 business days. For urgent matters, an initial response will be provided within 48 hours.
Cxurl is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.
- Age verification is mandatory during registration.
- If we receive any data belonging to a minor, it will be deleted immediately and the account will be closed.
- If a parent or guardian believes their child has registered on our platform, please contact us immediately.
Cxurl follows the highest industry security standards to protect your data. Our technical and administrative safeguards include:
- 256-bit SSL/TLS Encryption: All data transmissions take place over encrypted channels.
- Two-Factor Authentication (2FA): Two-factor authentication available at login.
- Firewall & Intrusion Detection Systems: Active 24/7.
- Regular Security Audits: Periodic reviews conducted by independent security experts.
- Restricted Access: Only authorized personnel can access data, and only when necessary.
- Data Backup: Regular encrypted backups are stored on secure servers.
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Your Responsibilities: Keep your account password and login credentials confidential. cxurl will never ask for your password via email or phone. If you receive such a message, it may be a scam.
Cxurl may update this Privacy Policy as needed. When changes are made:
- You will be notified at your registered email address before any major changes take effect.
- The "Last Updated" date at the top of the page will reflect any changes.
- Continued use of the platform after any updates will be considered acceptance of the revised policy.
To view a previous version of the Privacy Policy, please contact our support team.
If you have any questions, concerns, or requests regarding the Privacy Policy, please get in touch with us:
- Email: support@cxurl.ws
- Live Chat: Available on the platform 24/7
- For general questions, visit our FAQ Page View.